Terms of service
OVERVIEW
Welcome to Silverstone New York! The terms “we”, “us” and “our” refer to Silverstone New York. Silverstone New York operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Silverstone New York is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, colors or product appearance may differ from how they appear on your screen due to device type, settings, and configuration.
We do not warrant that the appearance or quality of any products purchased will meet your expectations or be exactly as depicted.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities offered on a case-by-case basis.
SECTION 3 – JEWELRY DISCLAIMERS AND CARE
All jewelry sold by Silverstone New York is crafted with care and may be handmade or hand-finished. As a result, slight variations in size, weight, finish, color, texture, or stone characteristics may occur and are not considered defects.
Natural gemstones may contain inclusions, variations, or surface characteristics that are inherent to the stone and contribute to its unique appearance. These characteristics are not flaws.
Product dimensions, weights, and carat measurements are approximate and may vary slightly.
Jewelry is subject to normal wear and tear over time, including but not limited to scratches, tarnishing, chain stretching, clasp wear, and stone loosening. Damage caused by improper care, accidents, misuse, unauthorized repairs, resizing by third parties, exposure to chemicals or water, or normal wear is not covered.
Customers are encouraged to review all product details, measurements, and care instructions prior to purchase.
SECTION 4 – METALS AND STONES DISCLOSURE
Metal purity, gemstone type, and stone origin (natural, treated, lab-created, or simulated) are disclosed in each product listing to the best of our knowledge and in accordance with applicable U.S. Federal Trade Commission (FTC) guidelines.
SECTION 5 – ORDERS
When you place an order, you are making an offer to purchase. Silverstone New York reserves the right to accept or decline your order at its discretion. An order is not accepted until payment is received and processed.
Please review your order carefully before submitting. Certain items, including but not limited to custom, made-to-order, engraved, resized, or personalized jewelry, may be final sale and not eligible for return or exchange, as outlined in our Refund Policy.
Your purchases are for personal or household use only and not for resale or export.
SECTION 6 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. Posted prices do not include taxes, shipping, handling, customs, or import charges unless stated otherwise.
You agree to provide accurate payment and account information and authorize us to charge your payment method for all applicable charges.
SECTION 7 – SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control.
Once an order has been shipped and transferred to the carrier, Silverstone New York is not responsible for delays, loss, or damage caused by the shipping carrier. We will, however, assist customers in submitting carrier claims when applicable.
SECTION 8 – INTELLECTUAL PROPERTY
All content on the Services is owned by Silverstone New York or its licensors and is protected by intellectual property laws. Use is permitted for personal, non-commercial purposes only.
SECTION 9 – OPTIONAL TOOLS
Third-party tools are provided “as is” without warranties or liability.
SECTION 10 – THIRD-PARTY LINKS
We are not responsible for third-party content or websites accessed through the Services.
SECTION 11 – RELATIONSHIP WITH SHOPIFY
Silverstone New York is powered by Shopify. Shopify is not responsible for sales or transactions made through our store.
SECTION 12 – PRIVACY POLICY
Personal information is governed by our Privacy Policy and Shopify’s Privacy Policy.
SECTION 13 – FEEDBACK
Any feedback submitted grants Silverstone New York a perpetual, royalty-free license to use it for any purpose.
SECTION 14 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors and cancel orders affected by inaccuracies.
SECTION 15 – PROHIBITED USES
You may not use the Services for unlawful, abusive, misleading, or harmful purposes.
SECTION 16 – TERMINATION
We may terminate access to the Services at any time. Certain provisions survive termination.
SECTION 17 – DISCLAIMER OF WARRANTIES
All products and services are provided “AS IS” and “AS AVAILABLE,” to the fullest extent permitted by law.
SECTION 18 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Silverstone New York shall not be liable for indirect, incidental, or consequential damages.
SECTION 19 – INDEMNIFICATION
You agree to indemnify and hold harmless Silverstone New York and Shopify from claims arising from your use of the Services.
SECTION 20 – SEVERABILITY
If any provision is unenforceable, the remaining provisions remain valid.
SECTION 21 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Silverstone New York.
SECTION 22 – ASSIGNMENT
You may not assign these Terms without our consent.
SECTION 23 – GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law principles. You and Silverstone New York consent to the exclusive jurisdiction and venue of the state and federal courts located within the State of New Jersey.
SECTION 24 – HEADINGS
Headings are for convenience only.
SECTION 25 – CHANGES TO TERMS
We may update these Terms at any time. Continued use constitutes acceptance.
SECTION 26 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Silverstone New York
support@silverstonenewyork.com